Software Reviews: Why They’re Useful

When the Supreme Court agreed, in the Wayfair decision, that states can now require out of state companies to collect and remit sales tax, one of their reasons was that there would soon be software that would make it easy. But when businesses buy software for sales tax compliance, they don’t always know what they’re getting into.

The IT department may make the decision about software, even though it’s the accountants who have to use it. Or a corporate main office may make the decision for all branches, even though they will never use that software. What are the criteria for that decision? It may just come down to which software’s dashboard best matches their taste in colors.

This is why we’re encouraging our customers to review SalesTax DataLINK.

Customer reviews

Customer review are becoming increasingly important in decision making. This can be especially true for software, since looking at the software may not give you a lot of information.

Reading about other people like you, who have tried the software and found it useful, can be very helpful.

That’s the main reason people write reviews, according to studies on the subject. The desire to help other people is the top reason consumers leave reviews — whether that’s on YouTube or a Yelp.

The second most common reason is a desire to reward (or punish) a company. We had an email from a customer recently saying, “I would give Sales Tax DataLink all possible great stars!  Working with you is the absolute best and I cannot imagine any company trying to do what STDL does for us.”

That review was definitely a reward for us!

The final common reason for writing reviews was to give the company feedback. That’s a big reason we want customers reviews. We’re always tweaking our products to make them work better for our customers, and feedback helps us do that better.

G2

G2 is a website that crowdsources reviews of software — nothing else. It’s a great place to go to learn about any kind of software.

It verifies reviews to make sure all the reviews are legit. That does mean that you have to set up an account.

You can create an account or log in with LinkedIn — in fact, that’s the preferred option if you have a LinkedIn account.

This lets G2 and G2 visitors feel confident that everyone who writes a review is who they say they are.

This is our page at G2:

Sales Tax DataLINK

We would be delighted if you would click through and give us your opinion.

If you haven’t used Sales Tax DataLINK

Try Sales Tax DataLINK. We’re affordable, accurate, and we have American CPAs who will help you any time you need support. Call 479-715-4275 and let us impress you.

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